FOLD necklace

At Aurum, sustainability is at the heart of everything we do. That’s why we craft our jewelry using recycled sterling silver, giving new life to precious materials while minimizing our environmental footprint. It’s just as pure and durable as newly mined silver, simply the more thoughtful choice.

5-Year Warranty and Lifetime Repair Service

Free Worldwide Delivery on Orders Over $190

Complimentary Gift Wrapping with Every Order

Free Worldwide Courier Shipping

We offer complimentary courier shipping on all orders over $190. Every piece is packaged in our signature gift box, inspired by the natural shape of an Icelandic pebble.

International Orders

• DHL Express
• over $190 qualify for free shipping
• under $190 have a flat $19 shipping fee
  

Customs, VAT and Import Duties

International customers are responsible for any import taxes or duties charged in their country.

Domestic Orders (Iceland)

Shipped with Dropp. You will receive a tracking number by email once your order has shipped.

Returns and Refunds

At Aurum, we are committed to the quality of our craftsmanship and the satisfaction of our customers. If your item is unused or faulty, we will gladly accept a return, with the exception of customized or engraved pieces. You may also return items for re-sizing or exchange.

Re-sizing and Exchanges

Re-sizing

If your piece does not fit, we are happy to re-size it for you at no extra cost.

Exchanges

You may exchange an item within 30 days of your original purchase, as long as it is unworn and in its original condition.

To begin a re-sizing or exchange, please contact us at customercare@aurum.is

Returns for Refund

If you wish to return an item for a refund, you may do so within 30 days of your purchase, with the original receipt. Refunds are issued to the original form of payment. Please note this applies to online purchases only.

You are responsible for the cost of returning the item to us in Iceland.

Partial Returns

If you return only part of your order, we will refund the amount you paid for the returned items.

Full Returns

If you return your entire order, the original shipping costs and any transaction fees charged to Aurum by the payment provider will be deducted from your refund.

To begin a return for refund, please email customercare@aurum.is

Ring Sizes

Our standard ring sizes range from 46-66, which refers to the inner circumference of the ring in millimetres. This is the ISO standard and is used in much of Europe. If you're from another country and need some guidance about your ISO size, here is a handy chart:

Ring Size Conversion Chart

Bracelet Sizes

Our bracelet lengths are generally listed in the main product description tab, in centimetres. Some bracelets are available in different sizes (Small, Medium and Large). Small is 17.5cm, Medium is 18.5cm and Large is 19.5cm. 

Measure your wrist by wrapping a flexible ruler or tape measure around it. Do not pull the ruler too tightly. To convert inches to centimetres, multiply by 2.54.

If you have a larger or smaller wrist and the bracelet style is amenable to adjustment, we can certainly do that for you. Please mention it in the order notes or else contact our customer service.

Necklace Sizes

Our necklace lengths are generally listed in the main product description tab and vary depending on the design. If you have a special request for a longer or shorter chain length, please contact us and we'll let you know if it's possible.

Earring Sizes

Earring measurements are generally listed in the main product description tab. If you have any queries about sizing or would like to design custom earrings, please contact us.